The house flooded in a downpour and the water’s already gone – do we still need you?Almost certainly, yes. Water that stood for even an hour gets into floors and wall linings. The cost of checking properly is small; the cost of redecorating over trapped moisture is a second, bigger job six months later.
How do you find moisture we can’t see?Calibrated moisture meters and, where the readings justify it, opening up small inspection points – under floor coverings, behind skirtings, at the base of stud walls. We map what is wet and strip only what the readings condemn.
We’re landlords – can you deal with the whole thing?Yes. Emergency make-safe, a realistic programme your agent can give the tenant, and one firm through to reinstatement. You will have the itemised quotation for your insurer within days of the survey.
Will our insurance pay for this?That is between you and your policy, but we give your claim its best chance: a detailed, itemised quotation prepared for your insurer or loss adjuster, so nothing the water damaged is missed. Photograph everything before the clean-up starts, if it is safe to do so – dated pictures of each room strengthen any claim. Ask for the job’s moisture records too: readings are logged from first survey to final dry-down, and the reports are yours to submit with the claim.
How long before the house is back to normal?Small clean-water floods: a few weeks. A ground floor soaked in dirty surface water: usually two to three months including drying time. We will give you dates, and moisture readings decide the rebuild start – not the calendar.
Which parts of Wirral do you cover?All of it – see the list above. We are across the water in Chester, so the whole peninsula is inside our normal 24/7 response area.