Specialist Building & Property Maintenance Services You Can Depend On.
Storm damage, an active leak, slipped slates or a flat roof that has let go — we make the situation as safe as conditions allow, help keep the weather out and then repair it properly. Emergency call-outs across Wrexham, from the town to the hill villages, any day of the week.
If there is an immediate risk to life, a fallen power line, fire, suspected gas escape, major structural collapse or another serious danger, move to a safe place and contact the appropriate emergency service first.
Call 01244 638219 or WhatsApp 07719 535523 now, or send a photo on WhatsApp. For a quote or a non-urgent inspection, use the form further down.
Emergency call-outs are subject to availability, weather, safe access, location and the nature of the damage. We will give you an honest indication of attendance when you call.
Emergency Roofer in Wrexham — Call Any Time, Day or Night
Photographs help us understand the problem before we set off
Photographs help us understand the problem before we set off. They may not show the full extent or cause of the damage, so an inspection may still be needed.
Not every roof fault needs someone out tonight, and we will tell you honestly which yours is. Treat it as an emergency if:
A damp patch that has been there for weeks, a single slipped slate with no water inside, or moss and worn pointing are not emergencies. They still need doing — book them as a normal repair through the form below and we will come and look properly.
Why the first few hours matter
If materials remain wet, plasterboard and insulation can quickly become saturated, timber can take up moisture and the risk of mould and further deterioration increases. Early temporary weatherproofing can significantly reduce the extent of the internal damage.
Do not go up a ladder to look, and do not let anyone else. Wet slates, wind and a damaged structure are how people get badly hurt.
Buckets under the drip, a bin liner over furniture, towels along the base of a wet wall. If a ceiling is bulging, keep everyone out of that room.
If water is near lights, sockets or the consumer unit, switch the electrics off at the consumer unit — but only if you can reach it safely and stay dry doing so.
Away from anything that might still fall — loose slates, a leaning stack, a lifted section of felt.
From the ground or from inside. Send them to us on WhatsApp and tell us your postcode and what kind of building it is.
If you cannot get through first time, send the WhatsApp with your postcode and we will respond as soon as we can.
Do not attempt a repair yourself. A tarpaulin thrown over a roof in wind is a sail, and a roof that has just failed may not take your weight.
Wrexham’s western half climbs fast. Brymbo, Coedpoeth, Minera, Bwlchgwyn, Rhosllanerchrugog and Penycae sit two to three hundred metres up on the edge of the Berwyns, and roofs there tend to take wind and rain the town centre does not — the first winter storm tends to find any loose slate. East of the town the ground drops to the Dee valley — Rossett, Gresford, Marford, Holt, Bangor-on-Dee — lower, wetter and prone to long spells of rain that can find their way through anything already tired.
The old mining and industrial villages — Rhos, Ponciau, Johnstown, Cefn Mawr, Acrefair, Brymbo, Coedpoeth — are long terraces of Welsh slate with heavy shared stacks and mortar-bedded ridges, often on nails driven a hundred years ago. In the town, Rhosddu, Hightown, Offa and the Garden Village are largely Victorian and Edwardian terraces and villas with similar slate and similar nails.
Caia Park and Queens Park are largely 1930s to 1950s semis with concrete tiles on underfelt that may have gone brittle; Borras, Llay and Gwersyllt have newer estates with flat-roofed garages and porches that can be reaching the end of their life; and many bungalows in Gresford, Marford, Rossett and Ruabon have long mortar-bedded ridges that a storm can lift. What any one roof needs depends on its age, construction and maintenance history.
This page is about emergency call-outs in Wrexham. For how we work across every area, see our emergency roof repair service.

We cover the town and the whole county borough around it. Tell us your postcode when you call and we will tell you honestly how soon we can be with you.
Wrexham town (north and west), Rhosddu, Garden Village, Gwersyllt, Brymbo, Coedpoeth, Minera, Bwlchgwyn
Rossett, Gresford, Marford, Llay, Borras
Wrexham town (south and east), Hightown, Caia Park, Marchwiel, Holt, Bangor-on-Dee, Erbistock
Rhosllanerchrugog, Ponciau, Johnstown, Ruabon, Cefn Mawr, Acrefair, Penycae, Chirk
Hope and Caergwrle, also LL12, are in Flintshire and are covered from our Flintshire page.
WREXHAM — SEMI-DETACHED HOUSE
We were called to a semi-detached house in Wrexham by a customer with water coming into the property. The damp was showing inside at high level and the question was not what to do about it but where it was getting in. It was getting in at the ridge — the line along the very top of the roof — where the mortar holding the ridge tiles down had broken up and left the joints open.
Inside, the water was showing as staining across the ceiling and running down the wall, with the plaster blown where it had been wet for some time. That is what the customer rang about, and on its own it says very little: the mark inside a property is rarely directly underneath the place water is getting in. Water arriving at high level will run along a timber, across a ceiling and down a wall before it shows itself.
Up on the roof the answer was at the ridge. The ridge tiles had been bedded on mortar, which is the ordinary arrangement on a roof of this age, and the mortar had broken down and come away in lengths. The second photograph shows the state of it plainly — a ridge tile with the bedding gone from beneath it and an open gap where the joint should be closed. A ridge is the one line the whole roof is finished off along, and once it is open along a length there is very little between the weather and the roof structure.


Every ridge tile came off. The old mortar was then cleaned off the tiles themselves and off the ridge line beneath them, which is the part of this job that takes the time. A dry ridge system has to sit down on a clean, true line — mortar left behind holds the tiles up off the roll and leaves the same joint open that you have just been paid to close.
A batten was fixed along the apex and a ridge roll run out over it, lapping down onto the tiling on both sides. The roll is what now closes the joint the mortar used to close, and unlike mortar it is not relying on a rigid bond across a roof that moves. The third photograph shows it run out along the full length of the ridge with the fixings going in.

The ridge tiles themselves were reused. They were cleaned off and went back on the same roof — what changed up there is the way they are held down, not the tiles. Each one is now screwed to the batten through the dry ridge fixings rather than depending on a bed of mortar that had already failed once.
The last two photographs show the finished line. The fixings are visible between the tiles along the whole length of the ridge, and the edge of the roll shows just beneath them where it laps onto the tiling either side. The waste and the broken-out mortar came off site with us and the area was left clean.


This case study covers the ridge and nothing else. The works were to the roof only — no internal repair or redecoration formed part of this job, and the staining inside was left with the property owner once the water had been stopped at source. Nothing is claimed here about the condition of the rest of the roof covering, the chimney or the guttering. Where damp appears inside a property it is worth establishing where the water is actually coming from before anything inside is patched or decorated — a mark on a ceiling and the defect that caused it are rarely in the same place, which is why penetrating damp is so often put right on the outside of a building rather than the inside.
| Issue | Water coming into the property at high level |
|---|---|
| Service | Emergency roof repairs — ridge |
| Findings | Ridge tiles bedded on mortar, with the bedding broken down and the joints open along the ridge |
| Works | Ridge tiles removed; old mortar cleaned off the tiles and the ridge line; batten fixed; ridge roll run out; dry ridge fixing system installed and the ridge tiles refitted, mechanically fixed |
| Property | Semi-detached house |
| Location | Wrexham |
WHAT WE ARE CALLED TO
The eleven things we are called out to most often on Wrexham roofs:
Ridge tiles, slates and hip tiles lifted or thrown off; lead flashing peeled back; a whole area of tiles stripped where the wind got under them. Where conditions allow, we make the exposed area safe and apply temporary protection first, then return to repair it properly.
Water through a ceiling or down a chimney breast during rain. Finding the way in is the skill — it is often not directly above the wet patch — and on the first visit we trace it only as far as we can reach safely.
One slipped slate on a Rhos or Rhosddu terrace can be a sign the nails are failing along the course. We refix or replace what has moved and tell you what the rest of the roof is likely to need, depending on its age, construction and maintenance history.
Mortar-bedded ridge and verge tiles are among the commonest storm casualties on the Gresford, Marford and Rossett bungalows and the Caia Park semis. Where the mortar has failed along the run, a mechanically fixed dry ridge or dry verge system may be the right permanent repair.
Lead pulled away from a stack or abutment, rotten fascia letting water behind the gutter, a failed valley. Small areas, big leaks.
Garages, porches, dormers and extensions with felt, asphalt or EPDM that has split, blistered or lifted. Where it is safe and practicable, we aim to stop or substantially reduce water ingress on the first attendance; a tired flat roof may need a proper recover, which we will quote for separately.
A rooflight or roof window smashed by debris, or one that has started letting water in around the frame during a storm. Where safe access allows, we can cover or seal it on the visit to limit water into the room below, and replace or re-flash it as the permanent repair.
A valley that has split or a gully that has blocked can send a whole roof’s worth of rain down one seam, and it can show up inside fast. Where safe access allows, we clear or temporarily seal it on the visit and quote the proper valley repair.
Storm damage to a stack — loose pots, cracked flaunching, displaced brickwork — often comes with the roof damage around it. Where safe access allows we make the stack safe with the roof, and can carry out chimney repairs in Wrexham as a follow-on where it needs rebuilding or repointing.
A branch, a tree or an aerial through the roof can do more than break tiles — it can crack rafters and push the structure out of line. We clear what is safe to clear, check where we can whether the timbers underneath have been hit, and advise on any shoring or structural make-safe work needed before the roof is covered.
Slates in the garden, a section of guttering down, a stack leaning — anything that could still fall is dealt with before anything else, where safe access allows.
An emergency visit is not the same as a finished repair, and we will not pretend otherwise. This is the order things happen in:
Where safe access and conditions allow, anything that could fall, or that someone could fall through, is dealt with first.
In daylight and dry conditions that usually means getting onto the roof. At night or in a gale it may mean working from a ladder, a platform or inside the loft until conditions allow more.
Where conditions, access and the nature of the damage allow, we can apply temporary weather protection — sheeting, a properly secured tarpaulin, temporary sealing.
Sometimes it can be done there and then. Often it needs materials, scaffolding, daylight or a dry day, and we explain the options, what they involve and what they are likely to cost before we leave.
Temporary weather protection is exactly that: it buys time, it is not the repair. For the permanent work — from refixing a course of slates to a full recover — see planned roofing work in Wrexham.
A storm that takes tiles off rarely stops there. If it has brought down masonry, damaged a gable or left a wall or stack that needs making safe, our emergency builder in Wrexham can be coordinated with the roofing visit where available, and we will advise on the appropriate next repair.
If a rooflight, window or door has gone with it and the building is open, we provide boarding up in Wrexham to secure it — on the same visit where available.
And once the roof is protected, what the water has done inside still needs putting right. Our ceiling, floor and wall water-damage repair service deals with collapsed ceilings, saturated plaster and lifted floors, and can be arranged as the next step.
Where enough water has come in to need the building drying out and stripping back — saturated floors, walls and insulation rather than a wet patch — our flood damage restoration in Wrexham service handles the drying, decontamination and reinstatement, and can be arranged as the next step.
If it has brought down masonry, damaged a gable or left a wall or stack that needs making safe, our emergency builder in Wrexham can be coordinated with the roofing visit where available, and we will advise on the appropriate next repair.
If a rooflight, window or door has gone with it and the building is open, we provide boarding up in Wrexham to secure it — on the same visit where available.
Once the roof is protected, what the water has done inside still needs putting right. This service deals with collapsed ceilings, saturated plaster and lifted floors, and can be arranged as the next step.
Where enough water has come in to need the building drying out and stripping back — saturated floors, walls and insulation rather than a wet patch — this service handles the drying, decontamination and reinstatement.
We take emergency roofing calls out of hours, every day of the week.
We're here when you need us most.
What you get when you call us out:
Send photos for fast help
We will explain the likely cost of the emergency attendance and the temporary work before we set off, so you know where you stand before we arrive rather than afterwards. If the job turns out to be more involved than it first appeared, we explain the additional work and what it means before we carry on. Nothing happens without you knowing what it involves.
The permanent repair is quoted separately once we have seen the roof properly. What it costs depends on the size of the damaged area, the roof covering, how high and how accessible it is, whether scaffolding is needed and whether the fault is one storm’s damage or the roof reaching the end of its life.
If requested and agreed, we can provide photographs and a written description of the visible damage and works carried out for you to pass to your insurer. Your insurer decides how a claim is handled.
Six details and we’ll come back to you. For emergencies, call 01244 638219.
We take emergency roofing calls out of hours, every day of the week.
Send photos and details for fast help.
Memberships and certifications
Yes. We take emergency roofing calls out of hours every day of the week and attend across Wrexham. Attendance is subject to availability, weather, safe access and the nature of the damage — in a gale at 2am the safe thing may be to secure what we can from the ground and come back at first light, and we will tell you that on the phone.
We are based at Ewloe Green on Deeside, so Wrexham is a straight run down — the town, Rhosddu and the Dee valley villages nearer, the hill villages out at Coedpoeth, Minera and Bwlchgwyn a little further. We give you an honest indication of arrival when you call rather than a figure we might not meet.
Where a permanent repair cannot safely be completed on the first visit, temporary weather protection may be appropriate — sheeting or a properly secured tarpaulin, or temporary sealing. We will explain what can safely be done and the recommended next step. It is a stopgap, not the repair.
Sometimes — a few slipped slates or a small flashing repair in daylight can be finished there and then. More often the permanent work needs materials, scaffolding or a dry day, and the first visit is about making it safe and keeping the weather out. We will tell you which yours is before we leave.
We will explain the likely cost of the emergency attendance and the temporary work before we set off, so you know where you stand before we arrive. If more work is needed than first appeared, we explain it before carrying on.
Please do — WhatsApp them to 07719 535523 with your postcode. Photographs from the ground or from inside help us understand what we are coming to and what to bring. They may not show the full extent or cause of the damage, so an inspection may still be needed.
If the ridge is open, yes — rain can get straight in along the top of the roof and the tiles either side lose their support. It is one of the commoner storm call-outs on Wrexham bungalows and inter-war houses, where ridges are often bedded in mortar that may be decades old. Where conditions allow we make it safe and apply temporary protection, and where the mortar has failed along the run a mechanically fixed dry ridge may be the right permanent repair.
Yes. Split, blistered or lifted felt on garages, porches, dormers and extensions is a large part of what we are called to. Where it is safe and practicable, we aim to stop or substantially reduce water ingress on the first attendance. If a permanent repair cannot be completed safely, we will explain the temporary measures available; if the roof covering has reached the end of its life we quote for a proper recover.
EMERGENCY ROOF REPAIRS BY AREA
Call 01244 638219 or WhatsApp 07719 535523 any time. Or send photographs of the damage on WhatsApp to WhatsApp 07719 535523 with your postcode and we will respond as soon as we can.
Emergency call-outs are subject to availability, weather, safe access, location and the nature of the damage. We will give you an honest indication of attendance when you call.
Not an emergency? Use the form to book a roof inspection or ask for a quotation and we will come and look properly.
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Emergency Roof Repairs — Send Us Photographs
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